Curriculum > Hands-On Labs

Hands-on Labs

Basic Functions in S2K Sales Force CRM That Can Drive Sales Performance

Providing excellent customer service is the key to retaining your most valuable customers. In this hands-on lab, we will review a “day in the life” of an S2K Sales Force user. We will show you how to use the activity screen, enter in notes and tasks, create opportunities and cases, and leverage the new sales summary screens to analyze your customers’ buying behavior.

Bring Your Own Mobile Device and Experience S2K Mobile Order Entry

Discover how to increase order frequency and improve your bottom-line with S2K Mobile Order Entry. Using your own mobile phone or tablet, you’ll learn how to give your sales team the ability to quickly place an order in the field and have immediate access to account and product information.

Create Dynamic Reports and Dashboards with S2K Analytics

A “must have” tool for improving business decisions is S2K Analytics. This hands-on lab will teach you how to build and access your own reports and dashboards, which can be used to see opportunities and trends, track progress toward goals, and spot anomalies.

How to Use S2K Smart Center to Make Better Business Decisions

S2K Smart Center continues to evolve and offer greater capabilities. This hands-on lab will show you how you can configure a homepage with a wide variety of application specific portlets that best suit a user’s role. By having immediate access to important information without ever having to leave your homepage, users can be more productive and quickly react to business issues.

New S2K Release Test Drive!

Come to this exciting hands-on lab and test drive the latest version of S2K Enterprise Release 6.2 for yourself. During the session, we will cover basic navigation, how to use enhanced grids, new global searches, review new functions, and the S2K Docs folder system.